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Union Digital has launched a new website for the Mental Welfare Commission for Scotland. The new site offers an improved visitor experience with enhanced search capability.

The Commission was originally set up in 1960 under the Mental Health Act. Its remit is to be “a leading and independent voice in promoting a society where people with mental illness, learning disabilities, dementia, and related conditions are treated fairly, have their rights respected, and have appropriate support to live the life of their choice.”

The Mental Welfare Commission for Scotland helps to empower individuals and their carers, monitors mental health and incapacity law, and influences and challenges service providers and policy makers.

There is a clear role for the Commission; as Individuals are often vulnerable because they are less able, at times, to look after their own interests. The Commission aims to ensure care is both legal and ethical. Its statutory duties are carried out with a focus on five main areas of work: visiting people, monitoring the Acts, investigations, information and advice, and influencing and challenging.

MWCS website

Union Digital won the project to design and build the new site after a competitive tender on the Scottish Government’s digital roster, earlier in the year. The project involved extensive user group and stakeholder research, and is designed with key audiences in mind. Specifically, the site speaks to two very distinct groups, both professionals and individuals, each with different needs. It also contains an extensive volume of archive and reference materials with over 1,200 pages of content.

The Union’s Digital Account Director, Andy Baker, commented: “The Commission provides an essential role for all involved in mental health in Scotland, and so it was important that our approach to the design and UX was both well researched, met the needs of all stakeholders and was strategic in approach. Feedback has been very positive since launch and we are delighted with the result.”